Yukon Gold Terms & Conditions

Your account and your information matter. These rules help keep play consistent for customers in Canada.

We ask every registered player to read these participation rules before using our entertainment services. They explain how personal details are handled, how eligibility is confirmed, how bets are placed, and how your balance is tracked in CAD.

We confirm the minimum legal age for each new registration. Accurate, complete information is required at sign-up, and the same standard applies to later updates. False or incomplete details may lead to suspension or closure.

Deposits & Withdrawals

You can fund your Yukon Gold account using secure deposit channels that support CAD. Payouts are processed through controlled steps, including verification checks and minimum thresholds, so it’s best to review timing and requirements before requesting a withdrawal.

For deposits and withdrawals, we accept only personal payment instruments that match the registered account name. This helps reduce delays and supports accurate balances for Canadian players.

• Use payment methods registered in your own name for deposits and withdrawals.
• Review your transaction history to confirm amounts and status.
• Keep profile details current so verification matches official records.
• Contact support promptly if something looks incorrect or unfamiliar.

Deposit and withdrawal summary

Fair Play & Promotions

If you register, we may monitor play for irregularities, prohibited practices, and any form of collusion. This helps maintain fair conditions across Canada and allows us to respond quickly when patterns suggest misuse.

If you use promotions, each offer has its own criteria. Wagering milestones and expiry timing can affect any bonus balance in CAD. Misuse of offers or deceptive actions can lead to forfeiture and possible access restrictions.

If you play with a bonus, review the playthrough rules before planning a withdrawal. Each bonus can include a rollover requirement shown as a multiplier, such as 30x, and withdrawal requests made before completion may void the bonus and related winnings.

• Keep one active bonus at a time, unless an offer states otherwise.
• Avoid restricted games while a promotion is active.
• Stay within allowed bet limits so wagering counts correctly.
• Check each offer’s eligibility, limits, and timing before you opt in.

Verification & Security

Make sure your registration details match your official documents. This supports identity checks and helps keep withdrawals available for verified players under Canada requirements.

For account verification, we use a Know Your Customer process designed to confirm identity and address. We may ask for government-issued ID, such as a driver’s license or passport, plus address evidence like a utility bill or bank statement not older than three months.

Submitted documents are reviewed typically within 24–48 hours, and updates are communicated by email. Additional documentation may be requested if information is unclear or incomplete.

Protect access on your side as well. Use strong, unique passwords and never share login details. If an unusual login or transaction appears, we may suspend access until identity is confirmed.

Transaction security and privacy

We use TLS 1.3 encryption to protect deposits and withdrawal requests, reducing visibility to third parties. Two-factor authentication is required for changes to financial profile details, such as switching a linked card or bank account.

We handle personal information provided during registration and verification in accordance with Canada privacy laws. Access to client files is limited to authorised staff with permission, and regular audits and penetration testing help keep protections current.

You can request to review or delete personal data by contacting support, as permitted by local data protection rules.

Account Use & Responsibilities

Your account is personal. Only verified players who meet age and identity requirements may use it. Nobody else may play or transact on your behalf, and sharing credentials is not allowed.

Your balance in CAD remains your responsibility to monitor, including recent deposits, withdrawals, and promotional activity. If something looks wrong, contact our support centre promptly with relevant transaction details so we can investigate efficiently.

When you deposit or request a withdrawal, you confirm that payment method requirements are understood and that funds originate from legal sources. Bets placed with borrowed or unauthorised money are not permitted.

Disagreements and timelines

If you have a concern about account activity, a transaction, or a promotion, report it within seven (7) days. We review submissions through an internal complaint process, including direct communication and a careful evidence check.

Resolution is usually completed within fourteen (14) days, unless additional time is required for a thorough review. If no satisfactory outcome is reached, registered customers may escalate to an independent alternative dispute resolution body authorised in Canada, with full cooperation required during investigations.

Responsible play in Canada

We encourage responsible participation. Every Canadian profile includes tools that help limit spending or session frequency, supporting safer play and clearer boundaries.

If you notice symptoms of gambling addiction, seek help from a professional. This website is intended for users aged 18 and older.

To continue, register and complete verification first, then choose a deposit method that matches your preferred timing.